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Intrapersonal Variation in Consumer Susceptibility to Normative Influence: Toward a Better Understanding of Brand Choice Decisions

Judul Artikel:Intrapersonal Variation in Consumer Susceptibility to Normative Influence: Toward a Better Understanding of Brand Choice Decisions
Judul Terbitan:The Journal of Social Psychology
ISSN:
Bahasa:ING
Tempat Terbit:
Tahun:2008
Volume:Vol. 148 Issue 4 2008
Penerbit:Heldref Publications
Frekuensi Penerbitan:6x 1 tahun
Edisi:
Penulis:ULRICH R. ORTH, LYNN R. KAHLE
Abstraksi:ABSTRACT. The authors examined intrapersonal variation in consumer susceptibility to normative influence as a key mediator of wine brand choice. On the basis of a consumer sample, the authors found that individual values and social identity complexity affect consumer susceptibility to normative influence with downstream effects on (a) which brand benefits consumers desire in wine and (b) choice. Individuals higher on internal values and with more complex social identities were less susceptible to normative influence and placed less emphasis on social brand benefits. Separate examinations of consumption scenarios with and without salient reference groups showed that reference group salience interacts with personal values and social identity complexity in affecting consumer susceptibility to normative influence, which in turn affects which brand benefits consumers desire and consequently choice.
Kata Kunci:consumer behavior, impression management, social identity, values
Lokasi:P423
Terakreditasi:sudah
Jurusan:Psikologi