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Interactive Uncertainty Reduction Strategies and Verbal Affection in Computer-Mediated Communication

Judul Artikel:Interactive Uncertainty Reduction Strategies and Verbal Affection in Computer-Mediated Communication
Judul Terbitan:Communication Research
ISSN:
Bahasa:ING
Tempat Terbit:USA
Tahun:2012
Volume:Vol. 39 Issue 6 2012
Penerbit:University of Colorado
Frekuensi Penerbitan:6 x 1 Tahun
Edisi:
Penulis:Marjolijn L. Antheunis1, Alexander P. Schouten2, Patti M. Valkenburg3, and Jochen Peter3
Abstraksi:The goal of this study was to investigate the language-based strategies that computermediated communication (CMC) users employ to reduce uncertainty in the absence of nonverbal cues. Specifically, this study investigated the prevalence of three interactive uncertainty reduction strategies (i.e., self-disclosure, question asking, and question/ disclosure intimacy) in reduced-cue settings. Moreover, this study investigated whether these uncertainty reduction strategies increased the verbal statements of affection in CMC. Eighty-one unacquainted cross-sex dyads were randomly assigned to three experimental conditions: face-to-face, visual CMC supported by a webcam, or text-only CMC. Content analysis of the verbal communication revealed that text-only CMC interactants made a greater proportion of affection statements than face-to-face interactants. Proportions of question asking and question/disclosure intimacy were higher in both CMC conditions than in the face-to-face condition, but only question asking mediated the relationship between CMC and verbal statements of affection. No differences in question asking, question/ disclosure intimacy, and verbal statements of affection were observed between the textonly CMC condition and the visual CMC condition. This study provided additional support for social information processing theory by specifying the role of different language-based strategies that may be employed online.
Kata Kunci:computer-mediated communication, uncertainty reduction theory, social information processing theory, self-disclosure, question asking, statements of affection, content analysis
Lokasi:P757
Terakreditasi:sudah
Jurusan:Komunikasi